Boutique Pod is a new automated retail format that brings the entire shopping experience into one compact, immersive space. Customers can explore the collection, try products on virtually or in person, get assistance, buy and, if needed, return an item, all directly at the Pod.
A new model of Automated Luxury Retail
One Pod. The whole journey.
Discover. Try. Buy. Wear. Return. Technology, product and brand experience work together as one system, designed to combine the autonomy of digital retail with the experience and perceived value of a boutique.
HOW IT WORKS
Discover
Explore the collection through the physical display and the digital interface.
Try
See the product on yourself with AI-powered Virtual Try-On, through the built-in digital mirror.
Buy
Complete your purchase right at the Pod with contactless payment.
Wear
Receive your product straight away, in its dedicated packaging.
Return
If needed, scan the product and place it in the dedicated compartment: the return is checked and the refund processed.
From product to experience.
Using the built-in camera and digital product images, the Pod creates a personalised view of the selected items. Several products can be combined: a tool for styling and cross-selling.
More choice. More categories. Less space.
The rotating multi-disc system assigns a different product to each slot: up to 480 items in a compact footprint, with a depth of range that traditional automated systems cannot reach.
Automation as service and spectacle.
While the order is being prepared, the large display keeps customers engaged with branded content and a dedicated delivery sequence: a moment of storytelling and reward, not vending.
SMART SOFTWARE
More than a Pod. An intelligent platform.
It manages and sells.
Assortment, availability and sales under control. Cross-selling, bundles, campaigns and promotions that can be switched on across the whole Pod network.
It assists in real time.
Whenever needed, customers can request remote assistance and speak with a sales associate, right from the Pod.
It measures and learns.
Footfall, gender, age group, dwell time and abandoned carts: every interaction becomes an insight to optimise assortment and placement.
